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SoftwareDirect.com
FAQs
FAQs
General Questions
Who is SoftwareDirect.com?
Do I need to have an account to order a product on SoftwareDirect?
How do I register?
What should I do if I forgot my password?
Orders & Payment
Unable to see an option to pay using a credit or debit card at checkout
What payment methods are accepted?
My order was declined, but I was charged. What should I do?
Is your site secure? Who can see my credit card information?
Digital Delivery
How do I obtain the product code after purchase?
How long until I receive my product code?
I have placed an order but I haven’t received my digital product key. What should I do?
Can I return a product?